24 Hour test - failed - Unisa Email Response

Having now experienced the lack of response from Unisa for myself I can now empathise with other students. Of course they did not promise me in their radio advert that they would reply within 24 hours but I think that this was a reasonable expectation.

Anyway, no need in letting it get me down. Rather than complain on Twitter and other media I wish that there were something proactive that I could do to expedite a response. Since calling is obviously not an option (there is no call center) I will continue to send the same e-mail every day until I get a response. This is not because I’m trying to be clever but simply because I, like everybody else would like my query to be answered - sooner rather than later. Patience is a virtue, a virtue is grace, Grace was a little girl that never washed her face.

Here is a quick survey to find out if Unisa's new response method is better than the old call center