I tried to call Unisa to comment on thier SMS: “Unisa call center has closed to improve
communication with you.” I then realised that this line of enquiry would never work.
communication with you.” I then realised that this line of enquiry would never work.
I thought it only fair to get their side of the story.
It seems that at this stage - barring sms and email channels (which are now likely to be blocked due to thier increase) this is impossible. Judging from the concern shown on Twitter by Unisa students it is hoped that this closure is of the shortest possible duration.
It seems that at this stage - barring sms and email channels (which are now likely to be blocked due to thier increase) this is impossible. Judging from the concern shown on Twitter by Unisa students it is hoped that this closure is of the shortest possible duration.
Hope springs eternal - so, it is hoped that the closure and subsequent restructuring, updating etc. of the Unisa call center will bring about a new era of improved communication. Then students can begin Tweeting about matters more intellectually stimulating than the level of service at the Unisa call center.
In spite of the unfortunate wording of their sms credit should be given to Unisa for
attempting to resolve the issues affecting the call center.
attempting to resolve the issues affecting the call center.
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